Return & Exchange Policy

Return & Exchange Policy

We are committed to ensuring complete customer satisfaction with every purchase. If for any reason you are not satisfied with a product, you may request a return or exchange subject to the terms outlined below.

Return / Exchange Duration

Return or exchange requests must be made within 14 days from the date of order delivery.

Return / Exchange Conditions

• The product must be mostly unused.
• At least 90% of the product content must remain.
• The item should be returned in its original packaging, where applicable.

Refund & Processing Time

• All return and exchange requests are handled promptly.
• The refund or exchange process typically takes 7 to 14 working days after approval.

Delivery Charges

• Original delivery charges are non-refundable.
• Customers are responsible for delivery charges incurred for product exchanges.
• In cases of damage or leakage, we will bear all delivery charges related to the return or exchange.

Sale Items

• No return or exchange is applicable on sale items.

How to Initiate a Return / Exchange

To initiate a return or exchange request, please contact us via WhatsApp:

📱 WhatsApp: +92 324 8352166

Your satisfaction is our priority, and we strive to provide you with a smooth and reliable shopping experience.